Please accept my huge thanks for the outstanding effort that has gone into ensuring the re-packing area went live today. These were extremely tight timescales for you to have achieved. To have this facility available for the school holiday peak will make such a difference to the Zone A/C operation.

Gatwick's Facilities Manager has left me a voice message thanking the whole team and admitting that he couldn't find anything to moan about. Also, when I met with the Virgin Holidays Desk Manager this morning, she was extremely complimentary about those who worked on site and she has also asked me to pass on her thanks and gratitude for the continued liaison and thoughtfulness during the construction.

Your continued delivery response to the 'little' challenges I ask of you is very much appreciated and I would also be grateful if you could pass the appreciation and thanks from myself, and others, onto the teams who have worked on this project.
» CHRISTINE ALDRIDGE, BAA ( September 2009 ) 

Fantastic result! Great demonstration to our customers that we can deliver the right quality at the right time with predictable disruption (In this case virtually none) - sets the mould for future delivery. My very sincere thanks for a job well done.
» MARTIN FOX, SENIOR PROJECT LEADER, BAA CAPITAL PROJECTS ( April 2009 )
 

I would like to congratulate AA Lovegrove on the delivery of the new Departure Lounge extension at London City Airport. To turn around this project in the short programme time was exceptional.  A special mention must go to John Matthews and Stuart Lovegrove for their management of the project which was handed over on time and within budget.  We look forward to working with you again in the very near future.
» KEVIN PLANT, PROJECT MANAGER, HARRISON DESIGN ( October 2008 )

We have had the pleasure of working with AA Lovegrove for several years at LCY and they have just completed the extension and refurbishment of the London City Airport Jet Centre terminal. This is a major hub for corporate and business aircraft users in Europe expecting the highest standards in facilities for their clients and crews. AA Lovegrove took on a difficult project in keeping all areas of the business operational whilst completely changing its physical layout and appearance, the work was well supervised and managed at all levels with attention to detail and value for money throughout.
» JONATHAN SMITH, PROJECT MANAGER, ATKINS LTD ( October 2008 )

Aimiles : The project was to restack the existing Airmiles operation from 2 floors at Astral Towers, Crawley onto 1 floor.  AA Lovegrove carried out the refurbishment works to a high standard throughout and delivered the project ahead of schedule.  All of the works were carried out in occupied areas with no issues throughout due to the excellent site management team provided by AAL.

Crew Training : The works were carried out at British Airways HQ building at Heathrow to install full working First & Business class aircraft cabin mock ups along with 2 new training rooms to allow a new training schedule for BA cabin crew.  The works were carried out within an occupied area with minimal disruption caused to BA.  Thanks to the site management skills demonstrated by AA Lovegrove the project was completed on time, within budget and has been warmly received by the BA training dept. The new facilities were opened by the BA Chief Executive.
» ADAM HEALY, PROJECT MANAGER, TURNER & TOWNSEND ( October 2008 )

Can you thank the guys that helped recently on the refurbishment at Heathrow Point West for Human Resources on the ground floor. They were very helpful and carried out the works quickly and efficiently and helped in making a project a great success. I look forward to working with them again in the future.
» RAJ PATEL, GROUP ACCOMMODATION MANAGER, BAA

I would like to thank you and your team, on behalf of British Airways, for the effort you put into the Crew Report Centre project. The Project was handed over within budget and on programme despite the difficult working environment at Crew Report Centre. You demonstrated a responsible attitude towards change and worked well within the customer team.
» JONATHON GORING, BRITISH AIRWAYS

i am writing on behalf of Customer Service Training to express our appreciation for all the hard work A.A. Lovegrove have put into the project. The work went very smoothly and with minimal disruption to our department. It was completed on target with approbation from most people for the end result. Please pass on our thanks to Stuart and his team, and recognition for a job well done.
» CAROLINE MACINNES, BRITISH AIRWAYS

Just a brief note to record my thanks for all your hard work on this project. Stepping in at the last moment for another contractor and completing the work in only three and a half weeks was a notable achievement. CityFlyer are delighted with the end product.
» ANDY NORRIS, VECTOR MANAGEMENT LTD